- This line was added.
- This line was removed.
- Formatting was changed.
If you are subscribing via NRL Live Pass or an In-App Purchase on an Apple iOS device, you will have a choice of a Weekly or Annual pass. The Weekly pass will be priced at $3.99 and the Annual pass at $99.99.
If you are subscribing via an In-App Purchase on an Android device (Google Play), you will have a choice of a Weekly or Annual pass. The Weekly pass will be priced at $3.99 and the Annual pass at $99.99.
Eligible Telstra customers can access a 2018 NRL Season Pass included as part of their mobile plan or recharge.
Customers are eligible for the NRL Live Pass offer if they are on a consumer or small business Telstra post-paid mobile plan, mobile broadband plan with a tablet or pre-paid service when they maintain a +$30 recharge.
Note: Customers need a compatible mobile or tablet.
*If Telstra cannot detect you are a Telstra mobile customer, you may be on Wi-Fi. Telstra will ask you to turn off your Wi-Fi or login using your Telstra ID. Please remember to switch back to WiFi once your NRL Live Pass subscription is completed.
Note: You will need to turn your browser off private mode to activate the offer.
This Season Pass is included in your Telstra plan. You will not see this appear on your bill.
Redeem the 2018 NRL Season Pass offer by 31 December 2018 using your compatible Telstra mobile or tablet on the Telstra mobile network. The Season Pass expires 31 January 2019.
You will not be rolled onto a paid subscription.
|Yes, 2017 Telstra Live Pass customers are eligible for the 2018 Telstra Live Pass offer if they are still an eligible Telstra mobile customer.|
Telstra love to reward loyal customers and as a sign of their appreciation, your Weekly pass that is currently priced at $1.99 will remain at that price until you cancel or change your subscription.
There is no need to do anything if you wish to remain on the $1.99 price point. Just make sure that your credit card or payment method details are up to date.
If you are not an active subscriber when the new 2018 pricing is released, or cancelled your subscription mid-way through 2017, you can only subscribe to the new $2.99 price point. Unfortunately Telstra are unable to place you back onto the old pricing.
Your Monthly pass that is currently priced at $8.65 will remain until you cancel or change your subscription.
Your annual pricing of $89.99 per year will remain unchanged, and will continue to enjoy the same level of access at the best value subscription option.
All In-App subscriptions are billed directly via App Store (iOS) or Google Play (Android) not by Telstra. Please refer to the billing method attached to your existing app store accounts used to purchase the In-App subscription.
Standard data charges apply when downloading or using the app. Video data usage is currently unmetered only for certain Telstra customers in respect of supported devices.
Video data usage is only unmetered for the following Telstra services:
Telstra services excluded from unmetering
Note: When accessing premium content, a connection charge may apply while accessing the live content server.
All new and existing subscribers can restore an existing active subscription on up to 10 compatible Apple / Android devices by using the restore feature on the NRL Live Pass section and logging in with the same Apple or Google ID used to make the initial subscription.
Note: In-App subscriptions can only be restored on multiple devices belonging to the same platform; iOS on App Store and Android on Google Play.
Check that you have a valid subscription In-App Store > Apple ID/Account > Subscriptions > Manage
Check that you have downloaded the 2018 NRL Ofiicial App from the App Store using the same Apple ID that has a subscription.
Launch NRL 2017 > NRL Live Pass > Restore and enter the same Apple ID that has a subscription and this should restore your subscription on the device.
Check that your device is linked with the Google Account that has a subscription under Settings > Accounts
Check that you have a valid subscription by checking the 2018 NRL Official App in Google Play Store Launch NRL 2017 > NRL Live Pass > Restore and this should restore your subscription on the device.
There are two possible solutions to this problem:
1. The App was downloaded with a different Apple ID. You will need to log out and log back in through the Settings option on the Device.
2. It appears the download is faulty. Please delete and reinstall the App. You will need to use the Restore button, at the bottom of the subscription page, to re-link your subscription to the device.
For customers who signed up to their paid subscription within NRL app, if you redeem the 2018 NRL Pass and you have already signed-up for a paid subscription through the App Store or Google Play, you will still need to cancel your subscription via the relevant app store (App Store or Google Play).
From 26 April 2017, Telstra customers who:
Recharge a minimum of $30 on the Telstra Pre-Paid Freedom Plus® offer (“Initial Recharge”); and redeem their offer in accordance with clause 2 before 22 August 2017 (“Redemption Date”) from their Pre-Paid mobile service (an “Eligible Customer”) can access an NRL Live Pass for the 2017 Season (“NRL Season Pass”) included as part of the Valid Recharge.
If you are an Eligible Customer, dial #820# and follow the prompts to redeem the offer and access the NRL Season Pass.
Eligible Customers must redeem the offer in accordance with clause 2 by the Redemption Date.
Eligible Customers must continue to recharge a minimum of $30 on a Telstra Pre-Paid offer (“Valid Recharge”) in order to continue access and use of the NRL Season Pass until 31 January 2017 (“Season Expiry Date”).
The NRL Season Pass expires:
The NRL Season Pass is only for use within Australia from your compatible device.
The NRL Season Pass is not available with any other offer or promotion.
An NRL Season Pass will replace and cancel any existing NRL Live Pass. An NRL Season Pass will not replace or cancel any existing NRL in-app subscription with a Google Play or App Store Purchase. Please refer to our FAQs for more information on how to unsubscribe from an in-app subscription.
Standard data charges apply when downloading the Official NRL app. Video data usage is unmetered within Australia for Eligible Customers in respect of supported compatible Telstra devices (excludes usage at Telstra Air hotspots and international roaming).
Telstra live pass, nrl app,