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NRL App & Live Pass FAQs


What is the NRL Live Pass?

The NRL Live Pass gives you access to live stream NRL Telstra Premiership games in the regular season across multiple compatible devices within Australia. The State of Origin series and the NRL Grand Final are not included.


Can I subscribe to Live Pass if I'm not a Telstra customer?

Yes, NRL Live Pass and all the In-App purchase options are available to all Australian residents and are not exclusive offers to Telstra customers.


Why am I always required to update my app to the latest version before I get to use it?

Mandatory updates are required in order to ensure that you can benefit from all the new features and bug-fixes that enhance the overall user-experience.


How do I manage push notifications?

You will need to open the NRL App, select Settings from the menu, and go to Notifications and switch on or off.


Is the 2018 NRL Official App available on Windows Tablet/Surface/RT devices?

The current version of the 2018 NRL Official App is not currently supported on Windows Tablet /Surface/RT devices.


What are the supported devices for NRL Live Pass and the NRL Official App?


The current version of NRL Official App is only supported on the following devices:

Apple: iPod Touch, iPhone, iPad, iPad mini with iOS 9 and above


Android: The Official NRL App is built and tested for the following devices with Android 4.4 and above:


Smartphone:


    • Samsung Galaxy S5+
    • Samsung Note 3+
    • HTC One M7+
    • Samsung Galaxy S 3 4G
    • Samsung Galaxy S 4
    • HTC One XL
    • Sony Xperia Z
    • Samsung Galaxy Note 2 4G
    • Motorola RAZR M
    • Samsung Galaxy S II
    • HTC Wildfire S
    • LG Optimus L3
    • HTC Desire

Tablets:


    • Google Nexus 7+
    • Samsung Galaxy Note 10+
    • Samsung Galaxy Note 10.1
    • Samsung GT-P7320T
    • Acer Iconia Pro
    • ZTE V96a
    • Motorola Xoom
    • Google Nexus 7


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