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I am not receiving my Reset Password email for NRL Account

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If you have requested to reset your password, you will be sent an email with instructions on how to complete the process.

If you cannot find the email in your inbox, check your Spam (or Junk) folder to make sure it hasn’t gone there

If you have not received a password reset email, please make sure that on the password reset screen, you have entered the email address that you used to create your NRL Account. You may not be receiving the password reset email because you have entered the incorrect email address. 

If you have not verified your email for your NRL Account, you will not receive the password reset email. Please contact us and ask for your verification email to be resent if you cannot locate it in your email inbox.

If you created your NRL Account using your Facebook or Google account details, you do not need a password. On the Log In screen choose the Facebook or Google button to complete the Log In process. Please remember, if you want to reset your password on your Facebook or Google account, you need to go to the settings screen of the relevant social account. You cannot reset your social account's password through your NRL Account.

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